The A2P registration is here to protect your business and customers, minimizing spam and the risk of scams. To make this stronger, we’ve added identity verification steps for users who exhibit certain risk signals.
Call Recording helps you guarantee customer satisfaction and monitor your employees' performance. However, people may behave differently when they know they’re being recorded, so we’ve allowed you to disable the recording notice.
Your phone system allows you to centralize communications within the system. From SMS to automated calls, we want you to be satisfied, so we’ve made a few small improvements that will improve your experience.
Call Recording is a helpful tool to ensure customer satisfaction and monitor the quality of your team's work. However, respecting customers' privacy means giving them notice that they are being recorded.
