Mandatory Call Recording

Mandatory Call Recording

Published on: 07/04/2025

Call Recording is a helpful tool to ensure customer satisfaction and monitor the quality of your team's work. However, respecting customers' privacy means giving them notice that they are being recorded.

System Updates
Call Scripts

Call Scripts

Published on: 31/03/2025

Knowing what to say and when to say it is a gift in sales. So, it’s only natural that you have a guide for your employees to ensure they can leave customers satisfied and use your brand’s voice. This update makes that process simpler.

System Updates
Messaging Ramp Progress Card

Messaging Ramp Progress Card

Published on: 27/01/2025

Messaging Limits orient you on how to do SMS marketing efficiently, so learning to understand them is crucial in mastering the art of customer reach out. The Messaging Ramp Progress Card will give you actionable insights that clarify the process and help you unlock higher limits.

System Updates

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